For any and all IT issues and needs (email, Canvas, my.iliff, wireless, etc.), contact the Iliff Support Team at firstname.lastname@example.org. If the need is urgent (needs attention within 24 hours), you can call the Helpdesk at 303-909-9321.
You can find our most current IT Policies on Zendesk. Policy information includes minimum system requirements, internet usage, privacy, etc. Policy information is not included in this document since it is updated often.
Our knowledge base (Zendesk - the tool you are using right now) provides resources that can address most of the questions that may arise related to technologies at Iliff. For some tips on how to use the knowledge base, see How to Use This Site.
The main site for the Iliff Library provides access to a plethora of services including access to online resources.
Each student is assigned an Iliff email address. This address allows for school-wide communications to be sent in a timely and efficient manner. Since your Iliff e-mail address is the primary way that the administrative staff will communicate with you, it is required that you check your e-mail account regularly or that you arrange to have it forwarded to another email address as described below. You are responsible for knowing changes in policies disseminated electronically as well as receiving important correspondence from such offices as the office of financial aid, the business office and other administrative areas within the school. Iliff uses G Suite for Education to provide email and document sharing options for students, staff, and faculty.
- EMAIL FORWARDING OPTIONS
- EMAIL ACCOUNT AND PASSWORD
- E-mail address: generally is the first initial of your full legal name and your full last name followed by @iliff.edu.
- See our tutorial on How to Change Iliff Email Password to change or reset your password.
- Your Iliff email password is not connected to your my.iliff password
my.iliff is Iliff’s internal web portal, which provides on-line access to academic information, bill payment, registration, and much more. For instructions on accessing my.iliff, please see our tutorial on Logging in to my.iliff.
Canvas is Iliff’s on-line course management tool. For instructions on accessing Canvas, please see our Canvas login tutorial: