Zoom Phone

Here are some basic information/guide on how to access and navigate through Zoom Phone. 

Making Calls

1. To access your Zoom phone, on your Zoom desktop/mobile application, click on the tab labeled Phone.
2. The dial pad will display (on mobile app, click on the dial pad icon on the top left), you can enter the phone/name/extension number of the person you are trying to reach (suggestions appear as you enter text/number).
3. You can change your caller ID (call out number) to either your direct number or the company's main number. 
4. Under the dial pad, Click on Caller ID: (default number listed) drop down and select the number you want to assign as your Caller ID. 

Sending Text Messages

1. On the Zoom application, click on the Phone tab.
2. Click on SMS.
3. To create a new text message, click on New SMS (icon). Then you will be able to start a new text conversion.
4. In the To: field, enter the name, number, extension of the person you are trying to contact.
5. Enter your message or attach a file.
6. Click enter/return key on your keyboard to send your message.

A few other features on the Zoom Phone to take note of is:

• History - displays your call history
• Voicemail - display your voicemail messages
• SMS - view your text messages

For more information on Getting started with Zoom Phone (users).