Change Jenzabar Password

If you are unable to login to Jenzabar and need to change your password, please contact [e-mail] and we will set a temporary password for you and then ask you to follow the steps below.

Jenzabar Passwords will expire every 180 days, must be at least 9 characters long and must meet complexity requirements, which means the password must not include your username and must include characters from at least 3 of the following categories:

• Uppercase letters of European languages (A through Z, with diacritic marks, Greek and Cyrillic characters)
• Lowercase letters of European languages (a through z, sharp-s, with diacritic marks, Greek and Cyrillic characters)
• Base 10 digits (0 through 9)
• Non-alphanumeric characters (special characters): (~!@#$%^&*_-+=`|\(){}[]:;"'<>,.?/) Currency symbols such as the Euro or British Pound aren't counted as special characters for this policy setting

To change your password in Jenzabar:

1. Login to Jenzabar with your current password
2. Click on the Tools menu at the top of the Jenzabar windows 
3. Choose Change User Password from the Tools Menu
4. Enter your Current password (this might be the temporary password support set for you)
5. Enter a New password meeting the requirements above
6. Re-enter the new password in the Confirm New Password box
7. Click OK